| 供货商名称： | Survey Date 评鉴日期： | / / (Month/Day/Year) | Survey No. 评鉴编号 | QA | ||||||||||||||
| Address 工厂地址： | Participants in Vendor Site 供货商参与 评鉴人员 | Auditors From Koehlke 科奇公司 评鉴人员 | QA 品质单位 | |||||||||||||||
| Major Products 主力生产产品： | Engineering 工程单位 | |||||||||||||||||
| Approved Material 核准供应产品： | Purchase 采购单位 | |||||||||||||||||
| Telephone 电话： | FAX 传真： | |||||||||||||||||
| Scoring & Comments Status (Quality System Survey Defect Form should be proposed to Koehlke within 1 week) 评鉴分数及意见状况(品质系统缺失评鉴表请供货商于一周内回复给科奇 ) | ||||||||||||||||||
| Survey Department 评鉴单位 | Major Survey Item 主要评鉴项目 | Total Score 全项分数 | Actual Score 实得总分 | Subtotal of Actual Score 该单位总分小计 | Comments 该单位意见 | Notes 补充说明 | ||||||||||||
SQM 供货商品质管理 | Quality System Control 品质系统管制 | 20 | □ Approval同意 □ Conditional Approval 条件性同意 □ Disqualify不同意 | |||||||||||||||
| Incoming Quality Control 进料品质管制 | 20 | |||||||||||||||||
| Final Inspection and Out-going Quality Control最终产品及出货品质管制 | 16 | |||||||||||||||||
| In-process Quality Control 制程品质管制 | 20 | |||||||||||||||||
| Nonconforming Product Control 不合格品管制 | 20 | |||||||||||||||||
| Measurement System 量测系统管制 | 16 | |||||||||||||||||
| Environment Realibitity Test 环境信赖性测试 | 16 | |||||||||||||||||
R&D 研发单位 | Documents Control 文件管制 | 12 | □ Approval同意 □ Conditional Approval 条件性同意 □ Disqualify不同意 | |||||||||||||||
| Process Capacity 制程能力 | 24 | |||||||||||||||||
| Design Control 设计管控 | 28 | |||||||||||||||||
| Technology Capability 技术能力 | 20 | □ Approval同意 □ Conditional Approval 条件性同意 □ Disqualify不同意 | ||||||||||||||||
| Purchase 采购单位 | Delivery Assurance 交期能力 | 16 | ||||||||||||||||
| Cost Management 成本管理 | 8 | |||||||||||||||||
| Service Ability 服务能力 | 24 | |||||||||||||||||
| 执行度(%) | 260 | Execute Degree(%) = (Actual Score /Total Score)×100 执行度(%)=(实际分数/总分)×100% | |||||||||||||||
| Result of Survey 评鉴结果 | |||||||||||||||||
| Grade级别 | Definition 定义说明 | Notes(备注) | |||||||||||||||
| A Preferred A级 优良 | According the supplier quality system survey form, total score should be matched the range score and approved by 3 departments. 总分需依供货商品质系统评鉴表分数规定，并经三个单位同意. | Execute Degree(%)≧90% 执行度(%)≧90% | |||||||||||||||
| B Accepted B级 可接受 | 80%≦Execute Degree(%)<90% 80%≦执行度(%)<90% | ||||||||||||||||
C Conditioned Disapproval C级 条件性接受 | According the supplier quality system survey form, total score should be matched the range score and conditionally approved by survey meeting. The vendors should be re-survey by poor-scoring departments and got approved. If the vendor failed the re-survey, the vendor should be unqualified. 总分需依供货商品质系统评鉴表分数规定，并经会议讨论，条件性同意，需一个月内经原评分不佳单位覆评可否通过，第二次覆评如果未得到当初评分不佳单位认可，则视同本次评鉴不合格. | 70%≦Execute Degree(%)<80% 70%≦执行度(%)<80% | |||||||||||||||
| D Disqualify D级 不合格 | According the supplier quality system survey form, total score is out of the range score or at least one of four departments disagree. 总分不及供货商品质系统评鉴表分数规定，并四个单位中有一个单位不同意该供货商合格. | Execute Degree(%)<70% 执行度(%)<70% | |||||||||||||||
| Remarks or Conclusions 备注或结论 | |||||||||||||||||
| Approved | Reviewed | Established | |||||||||||||||
| SQM 供货商品质管理 | Rating 评鉴项目得分 | ||||||||||||||||
| Item 项次 | Audit Content 评鉴项目内容 | System inadequate 无系统 | System deficient 重缺点 | Improvement required 需改善 | Satisfactory 满意 | Outstanding 优秀 | Score 评分 | Comments 补充说明 | |||||||||
| A. Supplier Quality Management ( Total , Actual ) 品质系统管制 (总分20 ,实际分数 ) | |||||||||||||||||
| 1 | Has the supplier defined and documented its corporate quality policy, objectives and commitments to quality? Has the supplier defined the responsibility, authority and interrelation of all personnel who manage, perform and verify work that affects the quality of products, materials or services. (i.e. procedures. Organization chart, quality) 供货商是否定义公司品质, 品质目标并文件化, 供货商是否建立品管系统和程序, 组织图, 品质手册? | 0 | 1 | 2 | 3 | 4 | |||||||||||
| 2 | Dose the supplier carry out a comprehensive system of planned and documented internal quality audits? Do the internal quality audits verify compliance with quality objectives, effectiveness of quality system, customer/process requirement. 供货商是否执行内部品质系统稽核并保存记录, 内部稽核是否符合品质目标, 品质系统的有效性及客户/制程要求. | 0 | 1 | 2 | 3 | 4 | |||||||||||
| 3 | Are subcontractors selected on the basis of their ability to meet subcontract requirements, including quality requirements? Does the supplier ensure that the subcontractors’ quality system controls are effective! 供货商的选择是否依照符合合约需求的能力, 含品质需求, 是否去确认供货商品质系统的有效性. | 0 | 1 | 2 | 3 | 4 | |||||||||||
| 4 | If have training system for new worker and on duty worker? If have examine ways? If have education material for different working station and different job required? 有否教育训练作业程序明确规定新人训练及在职训练之进行方式及考核作业办法?并建立教育训练之教材讲议系统以适应公司不同工作性质或工作站别之训练需要? | 0 | 1 | 2 | 3 | 4 | |||||||||||
| 5 | Does have document procedure for control of quality records? Are quality records maintained to demonstrate achievement of the required quality and to demonstrate effective operation of the quality system? 是否有一程序管控品质记录, 记录是否被保存, 是否显示品质达成及品质系统的有效性? | 0 | 1 | 2 | 3 | 4 | |||||||||||
| B. Incoming Quality Control ( Total , Actual ) 进料品质管制 (总分20 ,实际分数 ) | |||||||||||||||||
| 1 | If have inspection working instruction to check material and have real operation? If IQC have related material drawing, approval sheet, sample etc., to operate? If have enough testing and experiment equipment and the condition good or not? 是否有各材料之检验作业指导书或判定标准书作依据并确实遵照执行?IQC人员作业时是否持有相关材料图面.承认书.样品等工具进行作业,是否有足够的检验试验设备及设备之状态是否良好. | 0 | 1 | 2 | 3 | 4 | |||||||||||
| 2 | If have CAR to notice supplier and trace the result when have abnormal problem? If have analysis to different material and statistic, analysis and make a measure to improve it. 异常时有否CAR知会厂商并作追踪,且确认供货商的分析是有效的.是否对各材料进行分类统计分析并做出分析后的改善对策? | 0 | 1 | 2 | 3 | 4 | |||||||||||
| 3 | Dose the receiving area include space for hold, reject, and sort/rework areas with clear identification? 接收品是否清楚区分暂存品, 退货区, 全检区, 及重工区域? | 0 | 1 | 2 | 3 | 4 | |||||||||||
| 4 | Does the inspection result have proper disposition and use for vendor management? If have written documents and execute it? 检验结果有无评比分等, 并对供货商作分等管理, 是否有书面文件并执行? | 0 | 1 | 2 | 3 | 4 | |||||||||||
| 5 | Are flammable, corrosive, and toxic materials properly stored and segregated. 易燃, 易腐坏, 有毒之材料是合适的储存? | 0 | 1 | 2 | 3 | 4 | |||||||||||
| SQM 供货商品质管理 | Rating 评鉴项目得分 | ||||||||||||||||
| Item 项次 | Audit Content 评鉴项目内容 | System inadequate 无系统 | System deficient 重缺点 | Improvement required 需改善 | Satisfactory 满意 | Outstanding 优秀 | Score 评分 | Comments 补充说明 | |||||||||
| C. Final Inspection and out-going Quality Control ( Total , Actual ) 最终产品及出货品质管制 (总分16 ,实际分数 ) | |||||||||||||||||
| 1 | If have documents to describe final inspection and outgoing inspection procedures? If have inspection criterion or working instruction? If have reasonable sampling plan? If have actual executed sampling, inspection records? 有无文件化的最终检验及出货检验程序?是否有检验规范及作业指导书?有无订定合理之抽样计划？对抽样、检验、判定、记录等作业是否能确实执行? | 0 | 1 | 2 | 3 | 4 | |||||||||||
| 2 | If quickly feedback of defection and tracing the caused to CAR? If have statistic analysis? and feedback the result efficiency? 是否对检验不良迅速回馈与改善追踪并进行统计分析并迅速回馈追踪及确认改善对策是否有效? | 0 | 1 | 2 | 3 | 4 | |||||||||||
| 3 | If the packing can protect the products effectively? (if have drop and vibration test) and the mark of package if can track to the number of material used in process?(and the track of material D/C) 成品包装能否有效保护产品(如有否进行落地.振动测试评估)及由包装之标示能否追溯到各工序与使用之材料批号?(及物料本体D/C的追溯性) | 0 | 1 | 2 | 3 | 4 | |||||||||||
| 4 | Is there an arrangement for the protection of the quality of product after final inspection and test? 在最终检验及测试后, 是否有一品质保障的措施? | 0 | 1 | 2 | 3 | 4 | |||||||||||
| D. In-process Quality Control ( Total , Actual ) 制程品质管制(总分20 ,实际分数 ) | |||||||||||||||||
| 1 | If each station has working instruction and definition the operation procedures of machine and tooling? The layout of plant reaches the requirement for material control efficiency, and reaches the requirement of 5S or not? 各工作站别是否都有作业指导书明确规定该站别所用之机器设备、冶具、工具及其操作系统流程？厂房是否考虑到物流之流畅性，且达到5S 要求 | 0 | 1 | 2 | 3 | 4 | |||||||||||
| 2 | If the defective products have clear definition? If have the written documents to repair and deal with the defective products? If have written documents to deal with lots defective products or rework procedures? Have the other departments staff join in analyzing the process? If the analysis result feedback to the caused station? Is it the improving measure efficiency? 制程中不良品之定义是否清楚？不良品维修或处理流程有否书面规定？对批量性不良品进行重工处理作业有否书面规定流程？分析过程是否有跨部门的小组一同参与，分析结果有否回馈至发生站别进行改善？不良改善对策是否确定有效？ | 0 | 1 | 2 | 3 | 4 | |||||||||||
| 3 | If use statistic technical to control quality? If select important and special case to statistic and analyze? If the out range have traced? 有否充分利用统计技术管控制程品质及有否选定重要特殊制程管控点进行统计分析,超出设定目标有否进行处理与追踪? | 0 | 1 | 2 | 3 | 4 | |||||||||||
| 4 | If have QC engineering chart or production control plan to clarify detail management, frequency and quantity? If have actual executed? (including first article inspection and regular check.) 有否QC工程图或制程管制计划对各制程管控点明确规定管控方式、检验要点、检查频率与数量，及管控目标设定或记录方式 | 0 | 1 | 2 | 3 | 4 | |||||||||||
| 5 | Have all relevant employees been trained according to the SPC training plan and include control chart theory / process capability analysis skills? Are training records for each employee maintained? 相关人员是否被训练? 训练是否包含图表理论及制程能力分析技巧? 个人的训练记录是否被保存?
| 0 | 1 | 2 | 3 | 4 | |||||||||||
| E. Nonconforming product control ( Total , Actual ) 不合格品管制 (总分20 ,实际分数 ) | |||||||||||||||||
| 1 | Are the documented procedures for control of nonconforming material? 对不符合之材料, 是否有一文件化程序来管控? | 0 | 1 | 2 | 3 | 4 | |||||||||||
| SQM 供货商品质管理 | Rating 评鉴项目得分 | ||||||||||||||||
Item
| 项次 | Audit Content 评鉴项目内容 | System inadequate 无系统 | System deficient 重缺点 | Improvement required 需改善 | Satisfactory 满意 | Outstanding 优秀 | Score 评分 | Comments 补充说明 | |||||||||
| 2 | Is there a system to feedback failure analysis and action items to relevant departments? 是否有一系统来回馈不良分析及改善行动给相关单位? | 0 | 1 | 2 | 3 | 4 | |||||||||||
| 3 | Does the corrective action request include long term/root cause action? If defect is supplier related, is there any system to feedback to IQC for action? 改善行动是否包含长期原因分析? 如问题与供货商有关, 是否回馈给IQC来采取措施? | 0 | 1 | 2 | 3 | 4 | |||||||||||
| 4 | Are all necessary details included in the corrective action request? (P/N, inspection date, lot size, sample size, reject qty, etc) Are all corrective actions and results documented? 改善行动是否记录必要的细节. | 0 | 1 | 2 | 3 | 4 | |||||||||||
| 5 | Are corrective actions monitored for effectiveness in preventing similar nonconformance? Is action taken when progress/ implementation of improvement actions id not satisfactory? 是否验证改善行动之有效性?当改善行动不满意时, 是否采取行动? | 0 | 1 | 2 | 3 | 4 | |||||||||||
| F. Management System( Total , Actual ) 量测系统管制 (总分16 ,实际分数 ) | |||||||||||||||||
| 1 | Are there Documented procedures for control of inspection, meeting and test equipment? Is equipment verified or re-calibrated at appropriate intervals? 是否针对检查, 量测及测试设备作控管定期校验. | 0 | 1 | 2 | 3 | 4 | |||||||||||
| 2 | Is an appropriate method set up for storing measuring equipment, tools.. 是否有一套合适方法来储存量测设备, 工具, 治具? | 0 | 1 | 2 | 3 | 4 | |||||||||||
| 3 | If the calibration workers have qualified certificate? If have written documents for apparatus and equipment calibration plan? If have fully executed? 校验人员是否执有资格证书?是否订定书面之仪器校验计划及作业程序书并遵照执行? | 0 | 1 | 2 | 3 | 4 | |||||||||||
4 | If have calibration room and if room has environmental control? If the standard calibration parts have clear sign and control? If have equipment and apparatus maintain working instructions and if have fully executed? If the apparatus and equipment are still in calibration date? If analyze the nonconformity by experiment? 有否设定仪校室及仪校室之环境有否进行管控?校验之校验标准品是否有明显标识及管控?是否订定仪器设备维护保养作业程序书并遵照执行?厂内使用之仪器是否在校验期内?是否对测量中产生之异常做分析? | 0 | 1 | 2 | 3 | 4 | |||||||||||
| G. Environment Realibitity Test ( Total , Actual ) 环境信赖性测试 (总分16 ,实际分数 ) | |||||||||||||||||
| 1 | If have written resistance and environment test procedures and plan? If have actual executed and complete rate report or record? 有否订定书面化信赖性或可靠度环境测试程序与计划并遵照执行?是否有明确之达成报告记录? | 0 | 1 | 2 | 3 | 4 | |||||||||||
| 2 | In resistance test procedures if have stipulated that when disqualify occurred, the feedback to Engineering or R/D dept. to improve and trace the result performance? 信赖性不良处理程序中有否明确规定不良发生时应反映至工程设计部门作改善与追踪并有确实依照执行? | 0 | 1 | 2 | 3 | 4 | |||||||||||
| 3 | If the test result was recorded detail and statistic analysis(failure rate)? 是否对信赖性环境测试之结果作详细记录并统计分析(失败机率) ? | 0 | 1 | 2 | 3 | 4 | |||||||||||
| SQM 供货商品质管理 | Rating 评鉴项目得分 | ||||||||||||||||
Item 项次 | Audit Content 评鉴项目内容 | System inadequate 无系统 | System deficient 重缺点 | Improvement required 需改善 | Satisfactory 满意 | Outstanding 优秀 | Score 评分 | Comments 补充说明 | |||||||||
| 4 | If experimental item is completely, the condition of equipment is fine or not? If have calibration records? If has detail procedures for each experimentation? If the equipment have working instruction and put in working site? 试验项目是否完整,试验设备状态是否良好?有维护校正记录吗?对各项试验项目是否均有详细之作业规范与标准及有否设备操作指导书并配置于作业现场? | 0 | 1 | 2 | 3 | 4 | |||||||||||
| Item | Nonconformity不符合事项 | ||||||||||||||||
Total Score
| 评鉴分数合计 | Comments 品保单位意见 | Approval 同意 | Conditional Approval 条件性同意(需改善) | Disqualify 不同意 |
| Approved | Reviewed | Auditor | |||||||||
| R&D 研发单位 | Rating 评鉴项目得分 | ||||||||||
Item 项次 | Audit Content 评鉴项目内容 | System inadequate 无系统 | System deficient 重缺点 | Improvement required 需改善 | Satisfactory 满意 | Outstanding 优秀 | Score 评分 | Comments 补充说明 | |||
| A. Documents Control ( Total , Actual ) 文件管制 (总分 12 ,实际分数 ) | |||||||||||
| 1 | Does the supplier have established and documented procedure forDesign documents and technical drawings/Process control documents/work instruction/audit documents……etc? 供货商是否建立文件之程序, 如设计文件及工程, 制程控制图面, 工作指导书, 稽核文件等?
| 0 | 1 | 2 | 3 | 4 | |||||
| 2 | Do these procedures ensure that pertinent documents are available to personnel at all locations? Do these procedures ensure that all obsolete documents are promptly removed from all point s of issue or use? 是否确认所有工作人员都能取得相关文件?是否确认将不适用的文件立刻移除? | 0 | 1 | 2 | 3 | 4 | |||||
| 3 | If SOP and forms documents can be revised promptly when customer requires change or ECN change? If have written procedures and executed in compliance? Related records completely or not? 客户要求变更标准,或ECN变更后于实施前是否能使各类SOP、窗体等文件及时修正更换?有否书面之工程变更管控流程并遵照执行?相关记录是否完整? | 0 | 1 | 2 | 3 | 4 | |||||
| B. Process Capability ( Total , Actual ) 制程能力 (总分24 ,实际分数 ) | |||||||||||
| 1 | Are there work instructions defining the manner of production and installation for each process/station? Does the WI clearly specify the machines, equipment, tools, fixture, and program to be used? 是否有相关作业指导书, 并清楚列入机器, 设备, 工具, 治具及所用的程序.? | 0 | 1 | 2 | 3 | 4 | |||||
| 2 | If the apparatus can fully test the characteristics of products? If have apparatus instruction manuals? 制程使用之仪器是否有操作说明书?制程使用之仪器是否能对产品各项特性进行测试? | 0 | 1 | 2 | 3 | 4 | |||||
| 3 | Are all critical processes and parameters under statistical control?(e.g. control chart, CP/CPK study) 是否对所有的重要制程及参数作管控? | 0 | 1 | 2 | 3 | 4 | |||||
| 4 | Are appropriate action taken when the CP/CPK values are not meeting expectation? 当CP/CPK不符合预期要求时, 是否采取合适的对策? | 0 | 1 | 2 | 3 | 4 | |||||
| 5 | Are requirements for preventive maintenance defined and documented for activities that can influence the product quality? Are records of these activities maintained? 是否有预防及保养措施, 相关记录是否保存? | 0 | 1 | 2 | 3 | 4 | |||||
| 6 | If have standard working time and balancing analysis in mass production? 有否订定制程各站之标准工时及作生产线均衡分析? | 0 | 1 | 2 | 3 | 4 | |||||
| C. Design Control ( Total , Actual ) 设计管控 (总分28 ,实际分数 ) | |||||||||||
| 1 | Are there the procedures to control and verify the design of the product to ensure it is meeting all requirements? 是否验证产品的设计并确保它符合所有要求? | 0 | 1 | 2 | 3 | 4 | |||||
| 2 | Are the plans updated as the design evolves? 当设计进化时, 计划是否变更? | 0 | 1 | 2 | 3 | 4 | |||||
| 3 | Is there a requirement to verify the product meets design specifications prior to mass production? 是否在量产前确认产品符合设计的规格? | 0 | 1 | 2 | 3 | 4 | |||||
| R&D 研发单位 | Rating 评鉴项目得分 | ||||||||||
Item
| 项次 | Audit Content 评鉴项目内容 | System inadequate 无系统 | System deficient 重缺点 | Improvement required 需改善 | Satisfactory 满意 | Outstanding 优秀 | Score 评分 | Comments 补充说明 | |||
| 4 | Are design outputs documented and expressed in terms of requirements, calculations and analyses? 是否设计之产物有记录并有相关要求, 计算分析? | 0 | 1 | 2 | 3 | 4 | |||||
| 5 | Can the design verification establish that design output meet the design input? 设计确认是否能确保产品符合原设计? | 0 | 1 | 2 | 3 | 4 | |||||
| 6 | Are the records for design review properly documented and maintained? 设计是否有被适当地记录并保存? | 0 | 1 | 2 | 3 | 4 | |||||
| 7 | Are the design and verification activities planned and assigned to qualified personnel? 与产品有关之设计是否被识别, 记录并检视其完整性? | 0 | 1 | 2 | 3 | 4 | |||||
| D. Technology Capability ( Total , Actual ) 技术能力 (总分20 ,实际分数 ) | |||||||||||
| 1 | If have ability of development of new product? Detail the flow of new product from developing to mass product and control ability. 是否具备新产品开发能力?详述从新产品开发至量产的流程与管控能力? | 0 | 1 | 2 | 3 | 4 | |||||
| 2 | If have a clear process to prescribe the fixtures and tooling management and fully executed? If have reliability evaluation for apparatus and art work? 模治具管理作业是否有文件明确管理规定?是否有落实执行？有否有对仪器与工艺的可靠性进行评估? | 0 | 1 | 2 | 3 | 4 | |||||
| 3 | If have ECN evaluation before introduced? 有否对工程变更进行导入前之评估? | 0 | 1 | 2 | 3 | 4 | |||||
| 4 | If have enough apparatus to test product function? 有否充足仪器设备来量测产品特性? | 0 | 1 | 2 | 3 | 4 | |||||
| 5 | If engineering department has analysis and control for defection and QA defection? 工程部门有否对生产线之不良&QA不良进行分析及控制? | 0 | 1 | 2 | 3 | 4 | |||||
| Item | Nonconformity不符合事项 |
| 评鉴分数合计 | Comments 研发单位意见 | Approval 同意 | Conditional Approval 条件性同意(需改善) | Disqualify 不同意 |
| Approved | Reviewed | Auditor | |||||||||
| Purchase 采购单位 | Rating 评鉴项目得分 | ||||||||||
Item 项次 | Audit Content 评鉴项目内容 | System inadequate 无系统 | System deficient 重缺点 | Improvement required 需改善 | Satisfactory 满意 | Outstanding 优秀 | Score 评分 | Comments 补充说明 | |||
| A. Delivery Assurance ( Total , Actual ) 交期能力 (总分16 ,实际分数 ) | |||||||||||
| 1 | Do you prepare the products according to customer’s order or forecast? Do you deliver on time according the confirmed date with customers? What is your On-Time-Delivery rate? 是否能按客户订单或排程备货?是否能依与客户确认的日期准时交货？准时交货达标率为何？ | 0 | 1 | 2 | 3 | 4 | |||||
| 2 | Do you have purchase management and supplier base management SOP (including subcontract)? What is the percentage of procurement material cost in total cost? How do you investigate the main material markets fluctuation? Do you negotiate periodically? What's the reduction rate? Do you have to do vendor rating periodically? Do purchase modify the allocation refer to the rating results? 是否有采购管理及供货商管理(含外包商)的系统文件？采购需负责购买材料占总成本多少%？如何掌握材料市场行情？有没有定期议价？每季约可降多少%？有没有做供货商评比？采购有没有依供货商评比的好坏来调整给供货商的比例？ | 0 | 1 | 2 | 3 | 4 | |||||
| 3 | Describe the MRP-PR-PO process and how to manage high rise material with your vendors. (High risk materials means long lead-time, or for your use only, or shortage in market.) 说明从业务订单及预测如何去进行生产排程及MPR到开P/R及P/O作业，对于高风险的材料如何与您的供货商进行控制与管理？(高风险指交期很长，或者是专用料或者市场供应很短缺) | 0 | 1 | 2 | 3 | 4 | |||||
| 4 | Could you expand production capacity to satisfy customer’s requirement? Could you do local support for customer's factory site? Could you deliver directly to customers' factory? Could you do JIT program in customers' factory site? (Local support means there exist office or company near the customers' factory? Any engineer in local office to involve quality issues if any?) 产能是否能依客户需求扩充？能否直接交货到客户的工厂？能否配合在客户工厂端进行当地的服务及JIT仓？(当地服务包括客户工厂附近有办事处或公司可就近服务？该服务点有没有工程人员可到厂进行品质问题初步分析？) | 0 | 1 | 2 | 3 | 4 | |||||
| B. Cost Management ( Total , Actual ) 成本管理 (总分8 ,实际分数 ) | |||||||||||
| 1 | Describe the quotation process to your customers? What factors would influence the quotation? How do you measure the competitiveness of the quotation? 说明如何进行对客户的报价？会考虑那些因素？如何衡量报价具有竞争力？ | 0 | 1 | 2 | 3 | 4 | |||||
| 2 | If have continual cost-reduction plan and related documents to manage? If have achieving goal report? And if have plan to manage and control? How's the effect? 是否有拟定持续降低成本之书面计划及达成状况报告?有否拟定目标予以管控?成效如何？ | 0 | 1 | 2 | 3 | 4 | |||||
| C. Service Ability ( Total , Actual ) 服务能力 (总分24 ,实际分数 ) | |||||||||||
| 1 | Dose supplier’s component level repair facility with ISO9000, QS9000, IPC or equivalent industry standards? 供货商对于零件之维修能力是否遵守ISO9000. QS9000之标准规范执行? | 0 | 1 | 2 | 3 | 4 | |||||
| 2 | Is there a notification process for procedure or product excursions/escapes? 当产品出货时是否有追溯程度? | 0 | 1 | 2 | 3 | 4 | |||||
| 3 | Is there a documented continuous improvement plan to reduce warranty costs and improve customer experience? 是否有一持续改善计划去降低赔偿金额及控制客户满意度? | 0 | 1 | 2 | 3 | 4 | |||||
| Purchase 采购单位 | Rating 评鉴项目得分 | ||||||||||
Item 项次 | Audit Content 评鉴项目内容 | System inadequate 无系统 | System deficient 重缺点 | Improvement required 需改善 | Satisfactory 满意 | Outstanding 优秀 | Score 评分 | Comments 补充说明 | |||
| 4 | Do you have a Field service quality, repair and test plan(service plan) ? 是否有品质售后服务, 维修和测试计划? | 0 | 1 | 2 | 3 | 4 | |||||
| 5 | When quality issue happens, could you accept nonconforming returns and deduct the accounts payable in that month to you? Or swap? Or other way? 当发生不良品时，是否可接受该月退货扣款？还是换货？还是别的方式？ | 0 | 1 | 2 | 3 | 4 | |||||
| 6 | If have requirement and improve suggestions to customer’s instruction? Please show your examples. 是否能对客户提出的指令提出需求与改善建议?请举例说明. | 0 | 1 | 2 | 3 | 4 | |||||
| Item | Nonconformity不符合事项 |
Total Score
| 评鉴分数合计 | Comments 采购单位意见 | Approval 同意 | Conditional Approval 条件性同意(需改善) | Disqualify 不同意 |
| Approved | Reviewed | Auditor | |
