收银员: May I help you?
您需要点儿什么?
Susan: Yes,please. How much are these things?
需要,这些东西多少钱?
收银员: Miss, They are 594.9 yuan.
小姐,一共594.9元。
Susan : Do you accept credit card?
能用信用卡吗?
收银员: Yes.
能。
Susan: Here it is.
给。
收银员: Please enter your password.
请输入密码。
Susan : OK.
好的。
收银员:All right. Please sign( your name )here( for me) .
好,请在这里签名。
Susan : OK. Here you go/are.
好的。给你。
收银员:OK. Here is your card and receipt.
好的。拿好您的卡和收据。
Susan: Thank you.
谢谢。
收银员: You are welcome, we look forward to seeing you again.
谢谢惠顾(没关系),欢迎下次光临。
Words & Expressions:
What can I do for you?
Can/could I help you?
May I help you?
Yes,please.I’d like…/how much are these things?
No,thanks.
How much are these things/they ?(is it)
They are(It is ) … (钱)
Your total is 594.9 yuan.(直接说数字)
注:以防有些数字英文不熟悉,建议,收银员在说的时候,可以把电脑显示屏展现给老外,以防出错。
关于数字英文的学习,我们有专题数字英文学习单元,这里不做重点讲解。
支付方式:
信用卡:credit card/ visa card (debit card)
credit: n.信用,信誉;贷款;学分;信任;声望
vt. 相信,信任;把…归给,归功于;赞颂
visa : n.签证;维萨
您如何付款,是现金还是信用卡?
Pay by credit card or in cash?
How are you going to pay, in cash or by credit card?
Would you like to pay it in cash or by credit card?
回答:我们要用支票付款。
Cash /credit card,please.
We’re going to pay by check.
We’d like to pay by credit card/ in cash.
Please sign( your name )here( for me) .请在这里签名。
Here you go. 给你/拿去吧/好啦/你是对的/干得好。
结束语:
Have a nice day(time).
We look forward to seeing you again.
Welcome to our supermarket again.
不论上午下午傍晚都可以,是比较常见的结束语
基本的寒暄就好,你问太多想热情些反而会让外国人觉得你没在专心替他结账和工作。一些基本的问候和结束就可以了。
补充信息:
当使用信用卡的时候:
Sorry, this card dosen't go through.对不起,这张卡不能用。
Try this one。试一试这张。
Never mind, I will pay by cash。没关系,我付现金。
Dose it say why? 系统显示任何原因么?
It just does not work. 不知道为什么,就是系统运行不了。
当找钱的时候:
Here is your change +零钱的数目。报给对方听一下。
Here is the change and your receipt.
(美国超市收银员都喜欢把找回的钱一张一张数出来给客人听)
元:yuan, 角:jiao, 分:cent
东西装好给对方的时候说: Thank you very much,here you go. (连在一起说就好了)
购物袋:
May I have a bag?我可以要一个袋子么?a packaging bag
Are the bags chargeable? 袋子要付钱么?
How much are the bags? 袋子多少钱一个?
Do you need a bag? 你要袋子么?
Yes, please. 要的。
No, thanks. 不用了,谢谢。
问他还要不要方便袋?Do you need more bags?
如果纸袋和塑料袋都有,可以问他 paper or plastic?
会员卡:a membership card
Could you show me your VIP card?
Do you have the VIP card?
其他信息:
For more information,contact our customer service desk.
详情请和顾客服务处联系。
Please check your change before leaving the checkout area.
请当面点清。(the checkout area 结账台,支付平台,检验台)下载本文