Dear Ms Chao
I am pleased to inform you that you have been successful in your application for the post of Clerk in the Li Seng Branch Office of our company, starting on Monday, 17 September. This __example__ is subject to receiving good __21__ concerning your previous employment. I should be __22__ , therefore, if you could kindly send me as soon as __23__ the names and addresses of three people who have known you for at least one. One of the referees should be your __24__ employer.
The position is also __25__ probationary __26__ of six months. At the end of this time, we have the __27__ to terminate your contract after giving you one week’s notice. If you __28__ satisfactorily during this __29__ period, however, your post will become __30__ with annual increments in salary. You will also be __31__ for promotion to Senior Clerk after five years.
We shall also wish you to __32__ a period of training for the first month. This wil __33__ in our Branch Office for the first two weeks and in our Head Office for the second two weeks. Please note that the Head Office is __34__ near the airport about 5 kilometers from our Branch Office.
I look forward to seeing you in my office at 8:00 am on 17 September. I shall __35__ you again, however, as soon as I have received your references.
Yours sincerely
A B Deng
| Manager, Li Seng Branch Office |
21. A. appreciation B. references C. witnesses D. letters
22. A. grateful B. honoured C. thankful D. favoured
23. A. probable B. possible C. necessary D. suitable
24. A. continuing B. immediate C. remaining D. present
25. A. connected with B. liable for C. subject to D. influenced by
26. A. period B. age C. time D. date
27. A. capacity B. force C. right D. source
28. A. perform B. act C. accomplish D. achieve
29. A. introductory B. beginning C. initial D. original
30. A. unchangeable B. constant C. eternal D. permanent
31. A. acceptable B. eligible C. suitable D. fitting
32. A. undergo B. tolerate C. endure D. bear
33. A. occur B. take place C. happen D. give way
34. A. positioned B. installed C. established D. situated
35. A. reach B. extend C. contact D. hand
BABDC ACACD BABDC
PAPER TWO
I am very happy to be invited to write this reference on behalf of Mr Lee Su Lai. Mr Lee has worked in my company for twelve years and I have much __example__ in recommending him highly for the __21__ of Deputy Production Manager in your new company. He is __22__ qualified and he has a great deal of wxperience which should be very __23__ for the post for which he has applied. Above all, I have long been __24__ by Mr Lee’s general attitude to his work. Whenever a problem __25__ , he always seeks a positive solution. Moreover, his __26__ to find such a solution __27__ his success as he simply refuses to recognize the __28__ that there is no answer.
| Mr Lee is also able to turn what appears to be a disadvantage into a chance to __29__ himself and the company. For example, if he receives a letter of __30__ form a customer, he seems able to reply in such a way which not only __31__ the customer but increases his __32__ in the company. Two years ago, when a serious fire __33__ most of the spinning section in our main factory, Mr Lee took the opportunity to re-design the __34__ of the entire area and order safer and more __35__ machinery, doubling our previous output. |
21. A. duty B. task C. work D. post
22. A. very B. highly C. greatly D. remarkably
23. A. desirable B. fitting C. relevant D. convenient
24. A. amazed B. influenced C. impressed D. attracted
25. A. arrives B. arises C. comes D. springs
26. A. determination B. resolution C. endurance D. willpower
27.A. conducts B. brings C. results D. ensures
28. A. possibility B. chance C. certainty D. assurance
29. A. gain B. support C. account D. benefit
30. A. accusation B. charge C. complaint D. injury
31. A. fulfils B. satisfies C. contents D. settles
32. A. hope B. credit C. faith D. desire
33. A. harmed B. overcame C. destroyed D. terminated
34. A. layout B. form C. style D. outline
35. A. capable B. competent C. adequate D. efficient
DBCCB ADADC BCCAD
PAPER THREE
Most Japanese firms encourage close co-operation and friendship between their employees. They encourage __example__ and more experienced employees to help and guide their younger __21__ in performing a particular task. A __22__ respect soon develops and the two employees generally become firm friends. In this way, the younger employee can __23__ all the necessary skills and know-how from his or her experienced colleague. At the same time the latter can__24__ satisfaction and take pride in carrying out the __25__ which he or she has been given. Aware that his or her expertise and experience are __26__ by his or her company and fellow-worker, he or she is able to __27__ even more closely with the company.
| Whereas a number of European and American companies may ask their employees to write down their suggestions on a piece of paper in order to find out their __28__ and ideas, in Japan the management is more interested in ideas which have not been written down in any __29__ way. For example, a worker may bring a __30__ type of screwdriver to work and use it while he or she thinks the supervisor is not looking. The company is __31__ that the worker does this for a very good reason and motes it. Thus, when the particular employ retires, his or her __32__ will find a screwdriver nearby to use for a similar __33__. In this way, Japanese firm can change staff without any __34__ change in their working __35__. |
21. A. workmates B. compatriots C. accomplices D. companions
22. A. collective B. mutual C. sharing D. joint
23. A. capture B. earn C. acquire D. pass
24. A. deduce B. gather C. borrow D. gain
25. A. debt B. responsibility C. accountability D. burden
26. A. applauded B. thanked C. appreciated D. enjoyed
27. A. identify B. recognize C. notice D. acknowledge
28. A. views B. sights C. visions D. looks
29. A. artificial B. formal C. certain D. fixed
30. A. detailed B. particular C. personal D. single
31. A. cautions B. suspicious C. alert D. aware
32. A. follower B. substitute C. successor D. inheritor
33. A. duty B. goal C. purpose D. cause
34. A. seeming B. obvious C. apparent D. distinct
35. A. methods B. systems C. processes D. techniques
ABCDB CAABB DCCCA
PAPER FOUR
Management Ideas and Concepts by Prof Hui Tsian Zsu
Reviewed by T S Lao
This book contains a comprehensive collection of all major management concepts, each summarized in a few pages and followed by references for further reading. Although __example__ , the treatment is far from __21__ , providing a carefully considered assessment of each important concept together with a brief __22__ of how it was developed and later __23__ . Experienced management consultants usually spend their time listening to __24__ and asking them questions, leaving less experienced consultants to rush into particular __25__ with quick answers. In a similar way, this book does not attempt to offer quick and easy __26__ for particular problems __27__ in business management, but it does offer a number of useful __28__ which may enable readers to distinguish good advice from bad in future. For business people searching for __29__ to improve their businesses, the book is particularly useful provided that readers are __30__ to start thinking for themselves rather than __31__ following advice and expecting __32__ answers.
| The book should be __33__ reading for all intelligent managers who wish to improve their overall __34__ by examining more carefully various __35__ of their profession. |
21. A. external B. superficial C. apparent D. crude
22. A. narration B. dialogue C. fiction D. description
23. A. implemented B. devised C. produced D. invented
24. A. patients B. clients C. customers D. buyers
25. A. situations B. localities C. contexts D. circumstances
26. A. aids B. remedies C. corrections D. repairs
27. A. contested B. confronted C. gathered D. encountered
28. A. beliefs B. laws C. principles D. morals
29. A. lines B. courses C. ways D. journeys
30. A. introduced B. adapted C. prepared D. educated
31. A. silently B. unfeelingly C. mutely D. blindly
32. A. finished B. manufactured C. ready-made D. tailored
33. A. advisable B. informative C. sensible D. recommended
34. A. performance B. activity C. practice D. achievement
35. A. looks B. aspects C. sides D. matters
BDABA BDCCC DCDAB
PAPER FIVE
MEMO
From: Dr Chao Liang Luen, Chief Medical Officer
To: All Managers of the Dragon Company’s Branch Factories
Date: 29 November
Loss of hearing among workers in our factories is now becoming a serious problem of which all managers and supervisors must be aware. It is important to __example__ workers whose hearing may have __21__ because of unacceptable noise in certain __22__ of a factory. Where there is very noisy machinery, supervisors usually __23__ ear protectors to operatives and to those working nearby. However, not all worker are willing to wear ear protectors and often __24__ instructions to do so. Others put them on but then __25__ them unless they are __26__ supervised. Appropriate training and information about the __27__ which can be caused by noise is probably the most effective way of dealing with this problem, provided that it is followed up by __28__ vigilance.
Sometimes the ear protectors worn by workers may be inadequate but may not cause any __29__ loss of hearing. In such cases hearing difficulties will __30__ so gradually that those affected may hardly be aware of them. In most __32__ the situation in any way.
| Harder to recognize are noise __33__ which do not cause deafness but which nevertheless __34__ employees. It is therefore just as important that workers’ complaints about such noise are fully __35__. |
21. A. disintegrated B. eroded C. faded D. deteriorated
22. A. areas B. regions C. spaces D. wards
23. A. award B. serve C. issue D. present
24. A. omit B. disregard C. abandon D. neglect
25. A. rid B. discard C. eliminate D. disown
26. A. closely B. thoroughly C. completely D. accurately
27. A. ruin B. injury C. hurt D. damage
28. A. constant B. enduring C. infinite D. lasting
29. A. shocking B. dramatic C. vivid D. active
30. A. grow B. add C. increase D. rise
31. A. felt B. indicated C. detected D. found
32. A. deal B. cure C. prescribe D. remedy
33. A. level B. standards C. states D. phases
34. A. damage B. irritate C. strain D. anger
35. A. discovered B. surveyed C. investigated D. replied
DACBB ADABC CDABC下载本文
