国际商务英语等级考试（初级）试卷
2009年12月
| 题目序号 | Ⅰ | Ⅱ | Ⅲ | Ⅳ | Ⅴ | Ⅵ | Ⅶ | 总分 | 核分人 |
| 应得分数 | 20 | 14 | 14 | 20 | 10 | 10 | 12 | 100 | |
| 实际得分 |
| 得分 | 评卷人 | 复核人 |
Section A
Directions: Listen to the following dialogue and fill in the blanks with word or words you have heard. This section accounts for 10 points.
Steve: I’m glad to see that you have some new products. They are very . I hope we can do together as your products are in our country.
Li: Thank you! I’m so glad to hear that. And would you tell me which of the refrigerators you are interested in?
Steve: Sure. Here is our list. You’ll find the required items, specifications and
all there. Now, I’d like to have your lowest quotations, CIF New York.
Li: Thank you for your inquiry, Mr. Steve. Here is our latest FOB price list. All the prices in the list are subject to our final .
Steve: Good. I will look into the price list and it with my colleagues. We can have further later.
Section B
Directions: A word is missing in every sentence, listen to the words on the tape and write the correct form in the blank. This section accounts for 10 points.
1. Phil doesn’t drive with .
2. When Phil drives, Ron isn’t .
3. Tom’s spelling isn’t .
4. Phil made the for him.
5. Tom’s was at 5:05 p.m.
6. Driver training is necessary.
7. is better than money.
8. Mr. Stevenson gets his tools.
9. When will he ?
10. your answers.
| 得分 | 评卷人 | 复核人 |
1.商会 （1分）
2.首次询盘 （1分）
3.数量折扣 （1分）
4.交货条件 （1分）
5.出口单证 （1分）
6.保险费 （1分）
7.拼箱货 （1分）
8.海运 （1分）
9.很高兴告诉你方，你方寻购的所有商品均可供现货。 （3分）
10.根据保险单的规定，我方应有权向保险公司提出索赔。 （3分）
| 得分 | 评卷人 | 复核人 |
1.import manager （1分）
2.transaction （1分）
3.retail outlets （1分）
4.in triplicate （1分）
5.insurance certificate （1分）
6.commercial invoice （1分）
7.packing list （1分）
8.passage through Customs （1分）
9.We have noticed your request to have 70% of your Order No.6 shipped in November, 2009, and the remainder in December, 2009. （3分）
10.We are making you the following firm offer, subject to your reply reaching us here within 7days : （3分）
| 得分 | 评卷人 | 复核人 |
（ ）1. If you think our product is appropriate to your requirements, please place an order ________ us at once.
A. to B. from
C. for D. with
（ ）2. We shall make you our most competitive quotation _________ your specific inquiry.
A. as soon as receipt of B. upon receipt of
C. immediately receipt of D. in receipt of
（ ）3. We will certainly accept your price quoted _______ you can make a 3% reduction.
A. if B. unless
C. except that D. yet
（ ）4. As to your specific questions, we wish to answer ________ :
A. as following B. as follows
C. in the following D. as follow
（ ）5. This item is quoted at US$28.80 ________ dozen FOB Dalian.
A. a B. one
C. per D. each
（ ）6. We have received the documents and ________ delivery of our Order No. 202 which arrived here yesterday.
A.made B. taken
C. make D. take
（ ）7. We can ________ you that we shall do everything possible to ________ that similar errors do not occur again.
A. ensure assure B. assure insure
C. insure ensure D. assure ensure
（ ）8. As stipulated in the contract, insurance is to be ________ by the Sellers against All Risks.
A. affected B. made
C. taken out D. arranged for
（ ）9. It is hoped that you will arrange for the goods to be packed in wooden cases ________ with soft material, as they are fragile.
A. padded B. surrounded
C. placed D. supported
（ ）10. If you wish to have the goods ________ at Hamburg, you must bear the additional charge.
A. to tranship B. tranship
C. transhipping D. transhipped
（ ）11. As arranged, an irrevocable sight L/C will be ________ .
A. issued for your favour B. opened in your favour
C. established on your favour D. drawn at your favour
（ ）12. We regret that we haven’t yet heard any news from you about the L/C which ________ us by the end of last month.
A. should have reached B. must have reached
C. has reached D. had reached
（ ）13. We are interested in buying your File Cabinets Model 101 if they can be modified _______ indicated below.
A. so B. as
C. as such D. that
（ ）14. We are writing to introduce ________ leading importers of electric appliances in Brazil.
A. ourselves to be B. that we are
C. ourselves as D. it that we are
（ ）15. We should be most obliged if you would send us details of the lines you ________ for export.
A. handle in B. store
C. deal D. stock
（ ）16. _______ terms of payment, we usually accept irrevocable L/C at sight.
A. As regards B. As regarding
C. As regard D. As regarded
（ ）17. Our latest market survey shows that such items are no longer ________ .
A. demanded B. in demand
C. on demand D. for demand
（ ）18. We are sorry that we cannot help you further, but the company cannot accept liability for goods unless they are shipped ________ .
A. cleanly B. clearly C. clean D. clear
（ ）19. According to the contract, insurance is to be ________ for 120% of the invoice value.
A. made B. affected C. effected D. taken up
（ ）20. Should the shipment be ________ to damage, you would be _______ .
A. subjected compensated B. subject compensated
C. subjected compensated for D. subject compensated for
| 得分 | 评卷人 | 复核人 |
Dear Mr. Camel
Your Order No. AU-06-219
We ____1____ your Order No. AU-06-219 for our Ganlu black tea. And we have noticed with interest your ____2____ for a 15% discount.
We wish to stress that the price we quoted you is very competitive, compared with quotations from other suppliers. ____3___, we are working on an extremely narrow profit ____4___, so 10% is the most generous ____5____ we can give our customers under the present circumstances.
However, ____6____ the solid trading association between our two companies, we are prepared to offer you a special discount of 8% if you increase the quantity of your order to 5,000 pounds. We hope you will take ____7____ of this exceptional proposal, ____8____ remains valid ____9____ the 20th of this month.
We are waiting for your ____10____ of our proposal.
Yours sincerely
Dashun Lee
Export Manager
（ ）1. A. thank B. appreciate C. accept D. receive
（ ）2. A. request B. demand C. requirement D. asking
（ ）3. A. In the addition B. Additional C. Beside D. Besides
（ ）4. A. rate B. return C. margin D. income
（ ）5. A. discount B. price C. quotation D. offer
（ ）6. A. because B. considering C. providing D. concerning
（ ）7. A. advantage B. use C. place D. benefit
（ ）8. A. that B. which C. it D. what
（ ）9. A. on B. in C. for D. until
（ ）10. A. receipt B. confirmation C. acceptance D. agreement
| 得分 | 评卷人 | 复核人 |
1.We thank you for your offer, and hope you will contact with us.
A B C D
2.From the latest issue of Computer World, we have known about your Business
A B C
Guide software package.
D
3.We are very glad to see that the two firms have established solid business relation.
A B C D
4.Please inform your bank to amend the L/C immediately so as to allow us to make
A B C
delivery within the limited time.
D
5.When packing, please take it into account that the cartons are likely to accept
A B C
rough handling.
D
6.Your order has been shipped by S.S. White Cloud, which is due to arriving at Tianjin
A B C D
next Monday.
7.As a result of our close co-operation, substantial business has been concluded
A B C
for our mutual advantage.
D
8.Partial shipment will certainly cause you much inconvenience, but our
A B C
manufacturers are heavily committed.
D
9.The shipping documents have already been sent to you by airmail, and we hope
A B
you will soon make delivery of the goods.
C D
10.As to your specific questions, we wish to answer as follow:
A B C D
| 得分 | 评卷人 | 复核人 |
Cultural Conflict
“Intercultural（跨文化的）Communication” is communication between members of different cultures. This definition is simple, but the process is complex. Intercultural communication involves differing perceptions（观念）, attitudes, and interpretations. We know that even two people from the same culture can have communication problems. People can intentionally hurt each other by something they say or do. Isn’t it logical, then, that communication problems can be compounded among people who do not have the benefit of shared experiences (such as language and culture)?
Cultures do not communicate; individuals do. Everyone has a unique style of communication, but cultures determine a general style of communication for their members. The relationship of the individual to his culture is analogous（类似的，相似的）to an actor and his director. The actor puts his own personality into his acting but is nevertheless influenced by the director. We are not always aware of the subtle influence of our culture. Likewise, we may not perceive that others are influenced by their cultures as well.
Problems and misinterpretations do not result every time members from two cultures communicate. However, when cultural conflicts do arise, they may be perceived as personal rather than cultural. In the following example it is a cultural misunderstanding that create negative feelings and confusion:
A young woman from one culture is looking out of the window and sees a male acquaintance from another culture. He signals to her by puckering（缩拢）his lips. She quickly looks away from the window. Later she ignores him. He is confused and she is angry.
The misunderstanding was due to the woman’s failure to understand the man’s nonverbal signal. In her culture, his gesture conveys a sexual advance. According to his culture, he was only saying（nonverbally）, “Oh, there you are. I’ve been looking for you.” The woman’s misinterpretation resulted in her angry reaction and his confusion. If the two had known more about each other’s nonverbal cues, they could have avoided the cultural conflict.
Some misunderstandings are insignificant and can be easily ignored or remedied. Other conflicts are more serious in that they can cause misinterpretations and create persistent（持久的）negative attitudes toward foreigners.
Difficulties in intercultural communication arise when there is little or no awareness of divergent cultural values and beliefs. In cross-cultural interaction, speakers sometimes assume that what they believe is right, because they have grown up thinking their way is the best. This ethnocentric（种族中心主义的）assumption can result in negative judgments about other cultures. Another manifestation（表现）of ethnocentric attitudes is that people become critical of individuals from different cultures.
Sometimes negative reactions do not result from actual interaction but rather from the fixed, preconceived beliefs we have about other people. These over generalized beliefs or “stereotypes” frequently shape people’s perceptions of each other.
Stereotypes originate and develop from numerous sources such as jokes, textbooks, movies, and television. Movies about cowboys and Indians portray cowboys as “civilized” and Indians as wild and “primitive.” A child who knows about the American Indians only through watching these movies will have a distorted（扭曲的）and false image of this group of people. Stereotypes perpetuate inaccuracies about religious, racial and cultural groups.
Stereotyped beliefs prevent us from seeing people as individual with unique characteristics. Negative stereotypes lead to prejudice（偏见）: suspicion, intolerance, or hatred of other cultural groups.
Cultural conflicts occur as a result of misinterpretations, ethnocentrism, stereotypes and prejudice. Preventing these conflicts is possible with increased awareness of our own attitudes as well as sensitivity to cross-cultural differences. Developing intercultural sensitivity does not mean that we need to lose our cultural identities—but rather that we recognize cultural influences within ourselves and within others.
（ ）1. Which of the following is not involved in intercultural communication?
A.Perceptions.
B.Attitudes.
C.Memories.
D.Interpretations.
（ ）2. The influence of a culture on the people is ______________.
A.extremely obvious
B.quite subtle
C.most noticeable
D.very little
（ ）3. Sometimes a cultural conflict may be regarded as _____________.
A.a difficult problem
B.a confusing problem
C.a group conflict
D.a person-to-person conflict
（ ）4. From the example given in the passage, we can see that the woman got angry with the man because ______________.
A.she hated him
B.she misunderstood him
C.he made a terrible mistake
D.he humiliated her
（ ）5. According to the passage, intercultural communication can be difficult because people from different cultures do not _________________.
A.have the knowledge of foreign languages
B.have a foreign educational background
C.accept foreign ideas
D.share similar cultural values and beliefs
（ ）6. According to the passage, cultural conflicts can be prevented by ___________.
A.losing one’s own cultural identity
B.increasing people’s sensitivity to cross-cultural differences
C.learning something about foreign countries
D.removing traditional ideas from people’s minds
国际商务英语等级考试（初级）参
（考试编号：0902）
I. Listening; (20%)
Section A： （每空1分）
developed / attractive / business / popular / types / inquiry
quantities / confirmation / discuss / contact
Section B: （每空1分）
1. care 2. safe 3. correct 4. correction 5. arrival
6. instruction 7. Happiness 8. unhappily 9. arrive 10. correct
II. Put the following Chinese into English(14%): （中译英14%）
11.chamber of commerce （1分）
12.first enquiry/first inquiry （1分）
13.quantity discount/volume discount （1分）
14.terms of delivery （1分）
15.export documents （1分）
16.premium/premium on insurance （1分）
17.Less than Container Load/LCL （1分）
18.transport by sea/sea transport （1分）
19.We are pleased to inform you that all the items you enquired for are available from stock.（3分）
20.As stipulated in the policy, we should have the right to lodge a claim with the underwriter. （3分）
III. Put the following English into Chinese(14%):（英译中14%）
11.进口经理 （1分）
12.交易/生意 （1分）
13.零售网点 （1分）
14.一式三份 （1分）
15.保险凭证/小保单 （1分）
16.商业 （1分）
17.装箱单 （1分）
18.通关 （1分）
19.我方已注意到你方要求第6号订单项下70%的货物于2009年11月份装运，余下部分的货物于2009年12月份装运。 （3分）
20.现报实盘如下，以你方在7天内复到为准。 （3分）
IV. Choose the best answer for each of the following questions (20%)(单选题):
1. D 2. B 3. A 4. B 5. C 6. B
7. D 8. C 9. A 10. D 11. B 12. A.
13. B 14. C 15. D 16. A 17. B 18. C
19. C 20. A
V. Complete each of the following blanks with an appropriate word (10%):
1. B 2. A 3. D 4. C 5. A 6. B 7. A 8. B 9. D 10. C
VI. Identify the ONE mistake contained in each of the following sentences(10%):
1.D 2. C 3. D 4. A 5. C 6. D 7. D 8. A 9. C 10. D
VII. Read the following passage and choose the best answer for each of the questions(12%): （每小题2分）
1. C 2. B 3.D 4. B 5. D 6. B下载本文
